Customer Support
A/S Procedure
A/S Inquiry and Reception
Call +82-31-345-7711 or Please submit the relevant information to as@tovism.com by e-mail.
Download Request Form
A/S Product Acceptance
After receiving the service(A/S), please refer to the following to ship the product to TOVIS
Completion of Reception
After the service representative confirms the product, send a letter of completion of receipt
A/S Determination
Send a text when repair costs are incurred based on the date of purchase and symptoms
Deposit Confirmation and A/S Progress
Product A/S progress after deposit confirmation only for paid repair products (except step 5 for free repair products)
Repair and Product Delivery
Shipping products upon completion of service(A/S)
Contact Thermometer A/S
For the non-contact thermometer AS Inquiry, please fill out the following information and send an email and we will respond quickly.
the product (for return)